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Return & Refund policy


Return Guidelines:

If you are not satisfied with the product that you received,
 you can return the item by contact  +971-588102338  24/7,The returned item shall subject to the following conditions:
1.Return the items within 3 days from the date of receiving your order.
2.Presents ‘as new’ in appearance is unused and shows no signs of use, wear and tear or damage. We cannot accept used items.
3.Be packaged in its original undamaged packaging with all product tickets and tags.
In the unlikely event that  received damaged goods, are faulty on arrival or you have simply an incorrect item in your order or it does not match the product description, we will help to get this sorted for you as quickly as possible. We will happily replace the item or refund the amount, as per your choice.


Refund Guidelines:
We will issue a refund to you depending on the method you used for payment. The refund will be initiated once your product is received back in our warehouse and inspected by our team. Once approved, the refund in case of credit/debit card payment takes up to twenty(20) days. And if the refund is in cash, you will receive the refund within three (3) days.

NOTE: If you have cancelled your order  before shipping and have paid by card, we will return the amount to your credit/debit card within Twenty (20) days
Need help? Contact our customer service by contact 24/7 +971-588102338 or mail to sales@green7.ae